Exchange Policy
Exchange Policy
We offer exchanges within 7 days of receiving your item. To be eligible for an exchange, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You’ll also need to provide the receipt or proof of purchase.
Exchange Process
-
To request an exchange, please contact us at kritikavig2003@gmail.com or through this Link within 7 days of delivery.
-
Once your exchange request is approved, we’ll provide you with instructions on how and where to send your item.
-
A ₹150 exchange fee will be applicable for each exchange request. This fee covers handling and reshipping of the new product.
-
After receiving and inspecting the returned item, we will ship the requested replacement once the exchange fee has been paid.
Important Notes
-
Items sent back without first requesting an exchange will not be accepted.
-
Sale items and gift cards are non-exchangeable.
-
The fastest way to get the right product is to place a new order and request a return for the original item (as per our return policy).
For any questions, please feel free to contact us at kritikavig2003@gmail.com.